Helping you manage your IT infrastructure effectively
Digital transformation is a journey - you might need a guide. Fortunately, we know the way.
Digital transformation is a journey - you might need a guide. Fortunately, we know the way.
Available 24/7, Comarch Service Desk is a multichannel (and multilingual) single point of contact with highly-experienced IT specialists. Providing full support for end-users, it is responsible for ticket management, reporting (in accordance with SLA), as well as finding - and solving - root causes of any issues related to the infrastructure.
Our Service Desk is all about delivering the right support and top customer experience. Plus, it will help you minimize the costs resulting from forced office downtimes, giving you full cost transparency regarding its operations.
Comarch's Global Operations Center (NOC) provides technical support for Monitoring and Service Desk in the area of IT infrastructure and business applications. It informs customers about the availability and efficiency of particular elements of their IT architecture, as well as their operating systems or platforms.
A group of services designed to adjust the customer's IT infrastructure to new, ever-growing business and technical requirements. Comarch supports its clients from the preliminary analysis stage and the process of developing a new IT platform, through the delivery of appropriate equipment and software, to the implementation phase.
Integration services include the launch of new systems on modern platforms, introduction of new functionalities by updating software, migration between systems, and consolidation (or virtualization) of currently used environments.
We also provide a dedicated set of services, thanks to which you don't have to worry about the availability of your systems any longer. Plus, they guarantee that taking your infrastructure back to the state prior to any incident will come about in a blink of an eye.
This solution is dedicated to clients for whom system unavailability may lead to significant financial setbacks. For this reason, we offer our customers a spare office space for their key employees, based on ready-to-use offices located in Krakow and Warsaw.
Also, the first step towards reducing the number of incidents and minimizing their troubling consequences will be an IT audit carried out by our experienced engineers and analysts.
Comarch Network Managed Services (CNMS) is a set of tools designed to build and maintain data networks such as WAN/LAN/WLAN. CNMS is a comprehensive solution for the construction or modernization of existing transmission networks, as well as the management and administration of these networks.
